Reality Check!

Turning great ideas into great business by injecting customer insight.

Services: Customer Insight, Branding and Communications

Who is your customer – and are you relevant to her? Are you living your brand – or is somebody else doing it better? Are your people in sync with consumers? And if not: What can be done about it?

RealityCheck Consulting offers a range of effective, convenient and cost-efficient services that help growing small- and mid-sized companies stay in touch with employees, partners, customers and other stakeholders. below we describe a few examples of our basic offerings, though we usually adapt our service to meet our customers needs and expections. Please don´t hesitate to contact us and let us know what you need and what we can do to assist: stefan.ryden@reality-check.se

RealityCheck One: Basic check-up that will point out and explain the major issues in broad but actionable terms.

  • Quantitative survey among customers with up to 8 questions
  • Two follow-up in-depth interviews with selected respondents
  • Analysis and documentation in PPT-format
  • Introduction and presentation by telephone

RealityCheck Plus: Extended check-up that will explain in detail and shed light on more complex issues.

  • Quantitative survey among customers with up to 14 questions
  • Up to four follow-up in-depth interviews with selected respondents
  • Analysis and documentation in PPT-format
  • Introduction and presentation alternatively live/telephone.

RealityCheck Global: Looking beyond the current customerbase and known stakeholders.

  • Quantitative survey among customers and/or external respondents with up to 14 questions.
  • Up to six follow-up in-depth interviews with selected respondents.
  • Analysis and documentation in PPT-format.
  • Introduction and presentation alternatively live/telephone.